This policy sets out the basis on which Bytech (together with our subsidiaries, affiliates, our holding company, subsidiaries of our holding company from time to time, collectively called "Bytech" or “We”) collects personal data from you and how we process such data.
By visiting our website (our “Site”) or using our Channel Data Management services (our “Services”) or using any of our applications or software (our “Apps”) we offer as a service provider for our Business Customers (our "Customer") from time to time, you accept and consent to the practices set out below.
1. PROCESSING OF INFORMATION
Bytech may process Personal Data in the role of a processor or service provider on behalf of our Customer. We do not process Sensitive Personal Data.
2. COLLECTION OF INFORMATION
We may collect and process the following information about you:
Information you give us - information that you provide us (which may include your name, address, email address, telephone number, by filling in forms on our Site or our Apps, or by corresponding with us (by phone, email or otherwise), for example:
a. when you report any problem to us;
b. when you use certain feature on our Site or our App;
c. when you request any support from us; or
d. when you complete any survey or questionnaire, we send you.
Information we collect about you - information automatically collected when you visit our Site or use our Apps, for example:
a. technical information, including the Internet protocol (IP) address used to connect your computer to the Internet and your log-in information, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
b. information about your visit, including the full Uniform Resource Locators (URLs), clickstream to, through and from our site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number.
We only retain personal data for so long as it is necessary. Data may be archived as long as the purpose for which the data was used still exists.
3. USES MADE OF THE INFORMATION
We use information held about you for the following purposes:
a. providing, improving and developing our services to our Customers.
b. presenting content and information in our Site and our App in the most effective manner for you and for the device you use.
c. providing you with alerts, updates, materials or information about our services or other types of information that you requested or signed up to.
d. complying with laws and regulations applicable to us in countries that we operate.
e. responding or taking part in legal proceedings, including seeking professional advice.
f. communicating with you and responding to your questions or requests; and
g. purposes directly related or incidental to the above.
4. DISCLOSURE OF YOUR INFORMATION
We will keep your personal data we hold confidential, but you agree we may provide information to:
a. any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries.
b. personnel, agents, advisers, auditors, contractors and service providers in connection with our operations or services.
c. our overseas offices, affiliates, and counterparts (on a need-to-know basis only).
d. persons under a duty of confidentiality to us.
e. persons to whom we are required to make disclosure under applicable laws and regulations in regions that we provide our services.
5. SHARING OF INFORMATION WITH THIRD PARTIES
As a matter of policy, any personal information that we collect or process will not be shared or disclosed to third parties (whether for their marketing purposes or otherwise) without your consent. However, we reserve the right to disclose your personal information as required in the normal course and scope of our business in the provision of our services to our customers, and where required by applicable law, statute, regulatory or governmental order or court order.
Cookies can also help us provide to you information that is targeted to your interests. Most cookies are “session cookies”, meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies (if your browser permits you to do so), although in that case you may not be able to use certain features on the Website and you may be required to enter your password more frequently during a session on the Website.
7. THIRD-PARTY SITES
Our Site, our App, our Services or our communication with you may from time to time contain links to third-party websites over which we have no control. If you follow a link to any of these websites, please note that they have their own practices and policies. We encourage you to read the privacy policies or statements of these websites understand your rights. We accept no responsibility or liability for any practices of third-party websites.
All information you provide to us is stored on our secure servers.
Where we have given you (or where you have chosen) a password that enables you to access certain parts of the Site or App, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
We review our information collection, storage and processing practices from time to time to guard against unauthorised access, processing or use.
Please note, however, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk.
9. YOUR RIGHTS
You have the right to:
a. check whether we hold personal data about you.
b. access any personal data we hold about you.
c. require us to correct any inaccuracy or error in any personal data we hold about you.
Any request under Clause 7 may be subject to a small administrative fee to meet our cost in processing your request.
We may amend this policy from time to time by posting the updated policy on our Site. By continuing to use our Site, our App and our Services after the changes come into effect means that you agree to be bound by the revised policy.
11. CONTACT US
If you have any questions, comments, or requests regarding personal data, please address them to email@example.com
Last updated: 1st November 2021
Copyright (c) 2021 Bytech Asia Pacific Pte Ltd